Tag Archive for SAAS

Basecamp Pricing Suprise!

Just yesterday (IIRC, this week at least) I was looking over Basecamp’s pricing and plotting to downgrade. They offered a starter plan for $30/month, and we are still paying $50/month. With Trello’s rapid rise to basic usability (you see I’m not exactly throwing out the praising superlatives in all directions) I thought I could easily prune my active Basecamp project list down.

I got back to that task today, and then went to re-price Basecamp’s service, and this is what I saw:

Basecamp Suprises

Now, “a dollar a day” is substantially similar to $30/month, but I must say it was surprising to see it! The last three times I have looked at this page, albeit over the course of 2-3 years, it has been different each time.

And the second part of the surprise is that while it says “switch packages or cancel anytime,” there isn’t actually a downgrade option on my “upgrade” page:

Basecamp Suprise 2

***UPDATE 20130325***

But of course the support is superb:

Basecamp Support

The New Basecamp: Y’all Fix This Now

Dear Basecamp,

The new Basecamp is great, and I know you are working on the upgrading process. A couple things that would be nice are

(1) An option to de-privatize all “Private” items in a projects, in lieu of a method of being able to import them.

(2) An option to notify All Users of a project when it is imported.

I find myself manually doing these two steps on each project that I do import, because not having Private items in the new version is not a deal-killer for most projects (the loop-in feature neatly replaces most of the need for this, although they are do not fit exactly the same scenarios), and everybody does have to be notified when the project moves 🙂 although I appreciate that it is not automatic.

Thank you!

UPDATE 20120424-Tue

It would also be very nice to have a one-click import for all eligible projects. It takes a while to go in and click on each one, and wait, and click, and so on.

UPDATE 2012-05-07 Mon

Everything’s migrated except one project… Where I’ve gone through and looked and looked for that last tricky Private item and haven’t found it yet. Aaargh…